Terms and Conditions

Effective Date: 01/03/2025

Welcome to Gleamit Products (“Company,” “we,” “us,” or “our”). By accessing or using our website https://www.gleamitproducts.com.au (“Website”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or purchase our products.

1. General Information

• Gleamit Products specializes in selling chemicals and cleaning products for commercial and residential and industrial use.
• You must be at least 18 years old to purchase from our Website.
• We reserve the right to modify these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

 

2. Product Information & Usage

• All product descriptions and pricing are subject to change without notice.
• Our products must be used strictly in accordance with the provided instructions and safety guidelines.
• We are not liable for any misuse, improper storage, or unintended use of our products.

 

3. Orders & Payments

• By placing an order, you confirm that the information provided is accurate and complete.
• We accept payments through secure payment gateways. Orders are processed only after payment confirmation.
• We reserve the right to refuse or cancel any order at our discretion.

 

4. Shipping & Delivery

• We ship within Australia. Shipping times and costs are displayed at checkout.
• We are not responsible for delays due to external factors such as carrier issues or natural disasters.
• Any claims for missing or damaged items must be reported within 48 hours of delivery.

 

5. Returns & Refunds

• Returns are accepted within 14 days of delivery for unopened and unused products.
• Refunds will be processed once the returned item is received and inspected.
• Shipping costs for returns are the buyer’s responsibility unless the return is due to an error on our part.

 

6. Safety & Compliance

• Our products comply with Australian safety and chemical handling regulations.
• Users must follow all safety precautions and use personal protective equipment as necessary.
• We are not responsible for injuries, damages, or legal consequences resulting from improper use of our products.

 

7. Limitation of Liability

• To the fullest extent permitted by law, Gleamit Products is not liable for any indirect, incidental, or consequential damages related to the use of our Website or products.
• Our total liability in any case shall not exceed the total amount paid for the purchased product.

 

8. Intellectual Property

• All content on our Website, including text, images, logos, and designs, is owned by Gleamit Products and protected under copyright laws.
• You may not copy, reproduce, or distribute our content without prior written permission.

 

9. Privacy Policy

• We collect and store personal information as outlined in our Privacy Policy.
• By using our Website, you consent to our data collection practices.

 

10. Governing Law

• These Terms are governed by the laws of Australia.
• Any disputes arising out of these Terms shall be resolved in Australian courts.

 

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

• Email: accounts@gleamitproducts.com.au
• Phone: (07) 5531 1544
• Address: Unit 2, 12 Commercial Drive, Ashmore, QLD 4214

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.